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ITSM

Process Catalog

Access the Office of IT's documented IT Service Management processes below. Approved processes include direct links to their official PDF, while those under review link to the process page for more information, training resources, and updates.
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Change

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Approved
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Problem

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Approved
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Incident

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Approved
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Major Incident

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Approved
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Knowledge

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Under Review
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Service Catalog

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Under Review
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